Scheduling Coordinator/ Analyst Customer Service And Compliance

Aristocrat

Lansing, MI, USA
Base: $49,245 - $91,455 py; bonus/equity: not spec...
2 years experience coordinating rotas
Multi-location multi-time zone scheduling
Rota management tools proficiency
This role involves building and managing rotas for Customer Support and Compliance teams across multiple locations and time zones

Job Summary

  • This role involves building and managing rotas for Customer Support and Compliance teams across multiple locations and time zones.
  • The position requires ensuring adequate staffing coverage for all shifts while optimizing workforce efficiency and minimizing overtime.
  • Candidates will work in a dynamic environment within Aristocrat Interactive, a leader in regulated online real money gaming solutions.

Matching Summary

This role involves building and managing rotas for Customer Support and Compliance teams across multiple locations and time zones.

Salary

Base: $49,245 - $91,455 per year; Bonus/Equity: Not specified; Benefits: Health, dental, vision insurance, paid time off, 401(k) with employer matching

Skills & Requirements

Must-have

  • 2 years experience coordinating rotas
  • Multi-location multi-time zone scheduling
  • Rota management tools proficiency
  • Customer Support or Compliance background
  • Strong organizational time-management skills

Nice-to-have

  • Background in online gaming betting fintech
  • Familiarity with regulated markets compliance
  • Experience with B2B operations
  • Knowledge of new scheduling platforms
  • Data-driven decision-making passion

Key Requirements

  • At least 2 years of scheduling coordination experience
  • Authorization to work in the US without visa sponsorship
  • Mandatory background screening and regulatory approvals

Work Rights

Must be authorized to work in the US without visa sponsorship

Tailored Resume

Cover Letter