Global Client Experience Program Manager

JLL

Bengaluru, KA, India
Strategic program management
Survey implementation and delivery
Cross-functional team collaboration
JLL empowers you to shape a brighter way forward by combining world class services, advisory and technology for clients

Job Summary

  • JLL empowers you to shape a brighter way forward by combining world class services, advisory and technology for clients.
  • The role involves managing the entire survey ecosystem from business request to delivery, optimizing existing survey programs, and owning the Qualtrics product relationship.
  • JLL offers an entrepreneurial, inclusive culture with competitive salary and benefits, including Qualtrics training and certification opportunities.

Matching Summary

JLL empowers you to shape a brighter way forward by combining world class services, advisory and technology for clients.

Skills & Requirements

Must-have

  • Strategic program management
  • Survey implementation and delivery
  • Cross-functional team collaboration
  • Qualtrics product ownership
  • Vendor relationship management
  • Training program development
  • Process workflow and documentation

Nice-to-have

  • Proactive problem-solving
  • Excellent communication skills
  • Attention to detail
  • Global team collaboration
  • Flexible scheduling accommodation
  • Team player mindset
  • Microsoft Office proficiency

Key Requirements

  • 5-7 years program or project management experience
  • Bachelor's degree or equivalent experience
  • Experience with survey platforms beneficial
  • Ability to present to senior stakeholders
  • Experience developing training programs
  • Proficient in Microsoft applications

Work Rights

Not specified

Tailored Resume

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