After Hours Optimiser

nbn

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Real-time jeopardy management
Technician query response
Task reallocation
** The After Hours Optimiser position at nbn involves overseeing field operations during evenings, nights, and weekends to ensure efficient service delivery and technician safety. The role requires experience in scheduling and planning within a large operational environment, ideally in telecommunications, and emphasizes collaboration and effective communication. **

Job Summary

  • You will play a vital role in supporting the safe, smooth and customer centred delivery of field operations outside standard business hours.
  • Your work will involve monitoring real-time jeopardy management across multiple channels, responding to technician queries, and reallocating tasks where needed to keep schedules on track.
  • You will support the wellbeing and safety of field technicians by conducting HSE checkpoints, managing handovers and guiding teams through potential risks such as severe weather or unplanned outages.

Matching Summary

Match Score: 75

** The After Hours Optimiser position at nbn involves overseeing field operations during evenings, nights, and weekends to ensure efficient service delivery and technician safety. The role requires experience in scheduling and planning within a large operational environment, ideally in telecommunications, and emphasizes collaboration and effective communication. **

Skills & Requirements

Must-have

  • Real-time jeopardy management
  • Technician query response
  • Task reallocation
  • Stakeholder communication
  • HSE checkpoints
  • Risk management

Nice-to-have

  • Pioneering spirit
  • Inclusive and flexible workplace
  • Collaborative approach
  • Warm and clear communication

Key Requirements

  • Experience in planning, scheduling or dispatch
  • Full working rights in Australia

Work Rights

Full working rights in Australia

Tailored Resume

Cover Letter