Body Shop Customer Service Rep

Chevyofwesleychapel

Wesley Chapel, Florida, US
$16.00-$20.00; not specified; medical, dental + vi...
Not specified (assumed in-office work)
Maintain positive customer attitude
Respond promptly to inquiries
Communicate via multiple channels
Chevy of Wesley Chapel is seeking a Body Shop Customer Service Representative to provide exceptional customer service at their Collision Center. The ideal candidate should possess strong problem-solving skills and effective communication abilities to handle customer inquiries and complaints

Job Summary

  • Our state-of-the-art Collision Center is looking for a Customer Service Representative, or CSR, who thrives on providing an excellent customer experience.
  • Responsibilities include maintaining a positive, empathetic and professional attitude toward customers at all times, responding promptly to customer inquiries, and communicating with customers through various channels.
  • Benefits include competitive pay, Medical, Dental and Vision Plans, Paid Holidays & PTO, and a 401(k) Retirement Plan.

Matching Summary

Match Score: 85

Chevy of Wesley Chapel is seeking a Body Shop Customer Service Representative to provide exceptional customer service at their Collision Center. The ideal candidate should possess strong problem-solving skills and effective communication abilities to handle customer inquiries and complaints.

Salary

$16.00-$20.00; Not specified; Medical, Dental and Vision Plans, Paid Holidays & PTO, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, Wellness Programs

Skills & Requirements

Must-have

  • Maintain positive customer attitude
  • Respond promptly to inquiries
  • Communicate via multiple channels
  • Resolve customer complaints
  • Keep customer interaction records

Nice-to-have

  • Empathetic and professional attitude
  • Problem-solving skills
  • Thrive on excellent customer experience

Key Requirements

  • At least 18 years of age
  • Valid license in state of residence
  • High school graduate or equivalent
  • Comfortable using computers
  • Excellent verbal, phone, written and email communication skills
  • Experience working with customer support

Work Rights

Not specified

Tailored Resume

Cover Letter