Application Production Support Engineer Generative AI

Citigroup

Pune, Maharashtra, India
Hybrid
6-8 years technical support experience
Platform operations and infrastructure support
Incident management and problem resolution
Citigroup is seeking an Application Production Support Engineer specializing in Generative AI for their Pune, Maharashtra location. The role involves ensuring the stability and performance of critical AI and DevOps platforms while collaborating with cross-functional teams

Job Summary

  • This role supports the stability, reliability, and performance of critical AI and DevOps platforms used across Citi's global network.
  • The ideal candidate will collaborate with SRE and engineering teams to resolve incidents, enhance platform supportability, and participate in resilience activities like disaster recovery exercises.
  • Citi offers a career with mentorship, continuous learning, and flexibility with potential hybrid work opportunities for its dedicated global team.

Matching Summary

Match Score: 85

Citigroup is seeking an Application Production Support Engineer specializing in Generative AI for their Pune, Maharashtra location. The role involves ensuring the stability and performance of critical AI and DevOps platforms while collaborating with cross-functional teams.

Skills & Requirements

Must-have

  • 6-8 years technical support experience
  • Platform operations and infrastructure support
  • Incident management and problem resolution

Nice-to-have

  • Generative AI concepts knowledge
  • CI/CD pipeline technology experience
  • Red Hat OpenShift or Kubernetes skills
  • Postgres Oracle MongoDB Redis databases
  • Java Python Go scripting languages
  • Prometheus Grafana Splunk ELK tools

Key Requirements

  • Bachelor's degree required
  • 6-8 years relevant experience
  • Strong verbal and written communication skills

Work Rights

Not specified

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