Base: $86,800.00 - $198,000.00; bonus/equity: not ...
Hybrid
Troubleshoot software functionality
Provide technical training
It help desk ticketing systems
Combine your technical skills with big picture thinking to make an impact on national security
Job Summary
Combine your technical skills with big picture thinking to make an impact on national security.
Your ability to translate real-world needs into technical specifications makes you an integral part of delivering a customer-focused engineering solution.
Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care.
Matching Summary
Combine your technical skills with big picture thinking to make an impact on national security.
Salary
Base: $86,800.00 - $198,000.00; Bonus/Equity: Not specified; Benefits: Included
Skills & Requirements
Must-have
Troubleshoot software functionality
Provide technical training
IT help desk ticketing systems
Remote desktop support
Incident response
Support cloud-based IT applications
Technical support for IT management tools
Nice-to-have
Customer service skills
Documentation skills
Key Requirements
3+ years of experience in IT support
Associate’s degree in IT or Computer Science
5+ years of experience in IT support in lieu of a degree
CompTIA A+
ITIL Foundation
Microsoft Certified: Modern Desktop Administrator Associate