Personal Banking Associate Trainee - Yarmouth

TD Canada Trust

Yarmouth, Nova Scotia, Canada
$43,900 - $58,600 cad py
Customer service transactions
Provide information and advice
Digital banking trends education
At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions

Job Summary

  • At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.
  • Engage customers in day-to-day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions, while understanding customer needs and guiding them to the right contact person.
  • TD is committed to providing fair and equitable compensation opportunities, growth opportunities, and skill development, with a total rewards package reflecting investments in colleagues' financial, physical, and mental well-being.

Matching Summary

At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.

Salary

$43,900 - $58,600 CAD

Skills & Requirements

Must-have

  • Customer service transactions
  • Provide information and advice
  • Digital banking trends education
  • Support frontline staff
  • Timely and accurate completion of business processes

Nice-to-have

  • Build deep and long-lasting relationships
  • Think like a customer, Act like an Owner
  • Innovate with purpose
  • Execute with Speed and Impact
  • Positive and equitable work environment

Key Requirements

  • High School diploma and/or 1+ years of relevant experience
  • Investment Funds Canada (IFC) or equivalent – post-appointment within 6 months
  • Post-Secondary or Undergraduate degree preferred
  • Proficiency in MS Office, branch software and internet
  • Knowledge of banking solutions and processes
  • Self-starter with strong administration, organizational, planning and time management skills
  • Dynamic, diligent, and effective influencer with can-do attitude
  • Strong communicator with established customer experience skills
  • Mobile within the Assigned District

Work Rights

Not specified

Tailored Resume

Cover Letter