Healthcare Call Center Representative - Pc

BHS (Baptist Health System)

Lexington, KY, United States
Accepting incoming calls promptly
Makes outbound calls professionally
Schedules appointments electronically
Position will be transitioning to Work-from-Home after set criteria has been met

Job Summary

  • Position will be transitioning to Work-from-Home after set criteria has been met.
  • Works in a fast paced, call center environment accepting incoming calls promptly and makes outbound calls in a professional and courteous manner.
  • Demonstrates the highest level of commitment, compassion and customer service for all of our patients, providers and other team members.

Matching Summary

Position will be transitioning to Work-from-Home after set criteria has been met.

Skills & Requirements

Must-have

  • Accepting incoming calls promptly
  • Makes outbound calls professionally
  • Schedules appointments electronically
  • Resolves patient and provider questions
  • Indexes medical records
  • Strong computer skills

Nice-to-have

  • Commitment, compassion, customer service
  • Maintain composure during stress
  • Helpful disposition at all times

Key Requirements

  • High School Diploma or equivalent
  • Pass thorough background check
  • Pass drug screen

Work Rights

Not specified

Tailored Resume

Cover Letter