As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers
Job Summary
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
Working with us in RBS means you’ll positively impact our customers’ lives and be there for them when they need us.
You will deliver a seamless experience by responding to customers’ transactional banking needs and conduct financial health checks to understand customers’ needs and identify opportunities for tailored products and services.
Matching Summary
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
Skills & Requirements
Must-have
Respond to transactional banking needs
Process deposits, withdrawals, transfers
Conduct financial health checks
Assist with cash handling
Follow bank processes and procedures
Handle customer enquiries and maintain accounts
Nice-to-have
Genuine passion for customer service
Interest in improving financial wellbeing
Excellent communication skills
Willingness to contribute to collaborative culture
Problem-solve effectively
Key Requirements
Entry-level position
Aboriginal &/or Torres Strait Islander people encouraged to apply