Box Office Representative/ticket Seller

ASM Global

Charlottesville, Virginia, US
Process ticket sales
Excellent customer service skills
Accurate payment reporting
Box Office Representatives are responsible for ticket sales for shows and events

Job Summary

  • Box Office Representatives are responsible for ticket sales for shows and events.
  • Demonstrates excellent customer service skills, responds promptly to customer needs, and handles most box office questions without assistance.
  • Becomes knowledgeable about each event; efficiently and courteously answers questions concerning prices, seating, and gives information concerning coming attractions.

Matching Summary

Box Office Representatives are responsible for ticket sales for shows and events.

Skills & Requirements

Must-have

  • Process ticket sales
  • Excellent customer service skills
  • Accurate payment reporting
  • Resolve customer ticket issues
  • Knowledgeable about events
  • Speak, read, and write English

Nice-to-have

  • Professional attitude and appearance
  • Calm under pressure
  • Client service-oriented attitude

Key Requirements

  • High school diploma or GED
  • Previous customer service experience
  • Previous cash handling experience
  • Prior box office/ticketing experience preferred
  • Computer data input skills
  • Ability to work long and irregular hours

Work Rights

Not specified

Tailored Resume

Cover Letter