Support Coordinator I - Manh Bch-bco Ortho Cl - Full Time 8 Hour Days (non-exempt) (non-union)

usccareers.usc.edu

Manhattan Beach, California, USA
$21.00 – $29.77 ph
Not specified
Customer service excellence
Coordinate multiple appointments
Daily clinic preparation
The Support Coordinator I position at the University of Southern California in Manhattan Beach, California, is an entry-level role focused on providing administrative support and customer service to enhance patient satisfaction in a clinical setting. The candidate should possess strong communication skills, be detail-oriented, and demonstrate the ability to manage multiple tasks effectively

Job Summary

  • Support Coordinator I serves as an entry-level coordinator providing strong customer service and administrative support for patients, ensuring optimum patient satisfaction and clinic operation.
  • The role involves coordinating multiple appointments with multi-specialty clinical services, handling daily clinic preparation, customer service, message distribution, phone answering, scheduling, registration, and referrals management.
  • Key duties include providing medical records, verifying insurance, scheduling appointments, managing schedules for operational flow, providing phone coverage, and communicating between patients, caregivers, and clinical staff.

Matching Summary

Match Score: 75

The Support Coordinator I position at the University of Southern California in Manhattan Beach, California, is an entry-level role focused on providing administrative support and customer service to enhance patient satisfaction in a clinical setting. The candidate should possess strong communication skills, be detail-oriented, and demonstrate the ability to manage multiple tasks effectively.

Salary

$21.00 – $29.77

Skills & Requirements

Must-have

  • Customer service excellence
  • Coordinate multiple appointments
  • Daily clinic preparation
  • Heavy phone answering
  • Message distribution
  • Patient confidentiality adherence

Nice-to-have

  • Courtesy, compassion, kindness, honesty
  • Single point of contact for patients
  • Teamwork and collaboration
  • Professional demeanor at all times

Key Requirements

  • High School or equivalent
  • Flexibility in covering staff
  • Excellent phone and interpersonal skills
  • Excellent verbal and written communication skills
  • Detail-oriented and multitasking ability
  • Ability to work independently and in a team
  • Proficient computer skills (Microsoft Office)
  • Takes initiative and accepts responsibility
  • Fire Life Safety Training (LA City)

Work Rights

Not specified

Tailored Resume

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