The Field Service Technician is responsible for working independently and maintaining retail store technologies and computer systems and peripherals, within retail store and commercial business environments
Job Summary
The Field Service Technician is responsible for working independently and maintaining retail store technologies and computer systems and peripherals, within retail store and commercial business environments.
They are responsible to perform a full workload of product installation, support services and repair on Toshiba Global Commerce Solutions and non-TOSHIBA retail products and in the store systems, retail banking and SMB marketplaces.
Toshiba Global Commerce Solutions, Inc. offers a competitive salary and generous benefits package including group health coverage (medical, dental, & vision) and Employee Assistance Programs.
Matching Summary
The Field Service Technician is responsible for working independently and maintaining retail store technologies and computer systems and peripherals, within retail store and commercial business environments.
Skills & Requirements
Must-have
Retail store technologies and computer systems
Product installation, support, and repair
Troubleshoot complex problems over the phone
Maintain trunk stock
Work independently and as part of a team
Nice-to-have
Build positive customer relationships
Articulate and demonstrate service methodology
Maintain professional demeanor and behavior
Key Requirements
High School Diploma with 4+ years of related experience
IT/Technical degree or certificate preferred
Must be able to travel 100% of the time
Mechanical aptitude with competency in electricity & electronics