Instructional Design - Product Support Supervisor

Home Depot

Multiple Locations
Base: $70,000 - $140,000; bonus/equity: not specif...
Instructional design strategy
Develop learning solutions
Quality assurance
The Instructional Design Supervisor leads the end-to-end strategy, development, and quality assurance of learning solutions for the Technology Support Center (TSC)

Job Summary

  • The Instructional Design Supervisor leads the end-to-end strategy, development, and quality assurance of learning solutions for the Technology Support Center (TSC).
  • This position oversees the creation of all deliverables including e-learning, virtual instructor-led materials, and job aids to ensure they are pedagogically sound, brand-aligned, and scalable.
  • By leveraging data-driven insights and advanced instructional design methodologies, this position drives continuous improvement in content effectiveness and accelerates the speed to proficiency for TSC associates.

Matching Summary

The Instructional Design Supervisor leads the end-to-end strategy, development, and quality assurance of learning solutions for the Technology Support Center (TSC).

Salary

Base: $70,000 - $140,000; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Instructional Design Strategy
  • Develop learning solutions
  • Quality Assurance
  • Manage project queue
  • Create e-learning, VILT, job aids
  • Liaison with SMEs and stakeholders

Nice-to-have

  • Data-driven insights
  • Advanced instructional design methodologies
  • Continuous improvement
  • Accelerate speed to proficiency
  • Brand-aligned and scalable content

Key Requirements

  • 3+ years instructional design experience
  • 1+ year lead role experience
  • Bachelor's degree in Instructional Design or related field preferred
  • Proficiency with e-learning authoring tools
  • Experience managing complex design projects

Work Rights

Legally permitted to work in the United States

Tailored Resume

Cover Letter