Telesales Recovery (account Management)

Lamudi GmbH

Jakarta, Indonesia
On-site
Re-engaging and winning back customers
Identifying root causes of churn
Offering tailored solutions
Our mission is to provide any Indonesian the most trustworthy and reliable way to buy a property

Job Summary

  • Our mission is to provide any Indonesian the most trustworthy and reliable way to buy a property.
  • The Telesales Recovery role focuses on re-engaging and winning back customers who have churned, become inactive, or failed to renew their contracts.
  • You will work closely with BD, account management, and product teams to turn lost opportunities into renewed revenue, while also providing valuable insights on customer pain points to help reduce future churn.

Matching Summary

Our mission is to provide any Indonesian the most trustworthy and reliable way to buy a property.

Skills & Requirements

Must-have

  • re-engaging and winning back customers
  • identifying root causes of churn
  • offering tailored solutions
  • rebuilding trust with former customers

Nice-to-have

  • develop skills for a successful career
  • provide valuable insights on customer pain points

Key Requirements

  • Great communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter