Front Desk Receptionist

Four Seasons Hotels & Resorts

Washington, DC, United States
Base: $18.00 - $28.00 ph; bonus/equity: not specif...
On-site
Guest request response
Customer satisfaction
Problem solving skills
Four Seasons Hotels & Resorts is seeking a Front Desk Receptionist for their Washington, DC location. The ideal candidate will provide exceptional guest service in a luxury hotel environment, demonstrating strong communication skills and problem-solving abilities

Job Summary

  • The Front Desk Agent is an integral part of the Front Office team whose main objective is to ensure our guests have a smooth arrival, stay and departure experience.
  • This individual responds to a wide variety of guest requests by accurately assessing the guest needs and needs, and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies.
  • Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return.

Matching Summary

Match Score: 85

Four Seasons Hotels & Resorts is seeking a Front Desk Receptionist for their Washington, DC location. The ideal candidate will provide exceptional guest service in a luxury hotel environment, demonstrating strong communication skills and problem-solving abilities.

Salary

Base: $18.00 - $28.00 per hour; Bonus/Equity: Not specified; Benefits: Medical & Vision Insurance – 95% Covered! Dental Insurance – 100% Covered & Pet Insurance! Complimentary Life insurance, Short Term Disability Insurance, Paid Holidays, Sick, and Vacation Time, 401K Retirement Plan, Training and Development Opportunities, Continual Personal Education Reimbursement Programs, Complimentary Employee Meals, COMPLIMENTARY room nights at Four Seasons Hotels around the world

Skills & Requirements

Must-have

  • Guest request response
  • Customer satisfaction
  • Problem solving skills
  • Computer proficiency
  • English language proficiency

Nice-to-have

  • Luxury hotel experience
  • Friendly and helpful disposition
  • Genuine heart

Key Requirements

  • Must be legally permitted to work in the United States
  • Proficient with Microsoft Office Suite or related software
  • Flexible schedule including weekdays, weekends, holidays, overtime, and evening/overnights

Work Rights

Must be legally permitted to work in the United States

Tailored Resume

Cover Letter