Assistant Service Delivery Manager

ST Engineering

Singapore, Singapore
**
Customer relationships
Service delivery
Technical troubleshooting
** ST Engineering is seeking an Assistant Service Delivery Manager to enhance customer satisfaction through strong service delivery management in Singapore. The role involves maintaining customer relationships, managing projects, and leading a service delivery team while leveraging technical and administrative skills. **

Job Summary

  • The Service Delivery Manager will be responsible for maintaining strong customer relationships and improving services to maintain customer satisfaction.
  • Key responsibilities include managing projects, fixing reliability issues, tracking service metrics, managing budgets, and leading the service delivery team.
  • The company offers an environment where you will be working on cutting-edge technologies and architectures, with meaningful work and projects that make a difference in people’s lives.

Matching Summary

Match Score: 75

** ST Engineering is seeking an Assistant Service Delivery Manager to enhance customer satisfaction through strong service delivery management in Singapore. The role involves maintaining customer relationships, managing projects, and leading a service delivery team while leveraging technical and administrative skills. **

Skills & Requirements

Must-have

  • customer relationships
  • service delivery
  • technical troubleshooting
  • managing projects
  • tracking service metrics
  • leading service delivery team

Nice-to-have

  • strong leadership skills
  • excellent communication skills
  • attention to detail
  • teamworking skills

Key Requirements

  • Experience in customer service
  • Experience in leadership
  • Experience in logistics
  • Good computer skills
  • Ability to use business support software
  • Strong project management skills
  • Strong quality control skills
  • Good resource planning skills

Work Rights

Not specified

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