Supervisor Cargo Customer Service - Tpa

Southwest Airlines

TPA, Florida, USA
Base: $34.95 to $36.39 ph; bonus/equity: potential...
Not specified (assumed hybrid based on typical airline operations)
Cargo handling
Customer assistance
Team leadership
Southwest Airlines is seeking a Supervisor for Cargo Customer Service at their TPA location, responsible for guiding Freight Agents and ensuring timely and safe shipment handling. The role requires effective leadership, problem-solving skills, and the ability to work in a fast-paced environment

Job Summary

  • As a Supervisor Cargo Customer Service at Southwest Airlines, you’ll guide Freight Agents and make sure shipments are handled safely, quickly, and meet requirements.
  • You’ll train and support your Team, solve problems, and work with other departments to keep operations running smoothly.
  • Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too).

Matching Summary

Match Score: 85

Southwest Airlines is seeking a Supervisor for Cargo Customer Service at their TPA location, responsible for guiding Freight Agents and ensuring timely and safe shipment handling. The role requires effective leadership, problem-solving skills, and the ability to work in a fast-paced environment.

Salary

Base: $34.95 to $36.39 per hour; Bonus/Equity: Potential for annual profit-sharing; Benefits: Fly for free, 401(k) match up to 9.3%, competitive health insurance

Skills & Requirements

Must-have

  • cargo handling
  • customer assistance
  • team leadership
  • operational coordination
  • regulatory compliance

Nice-to-have

  • mentoring and coaching
  • problem-solving
  • interdepartmental collaboration
  • performance evaluation

Key Requirements

  • High School Diploma or GED
  • Two years of airline/military related work experience
  • Valid U.S. driver’s license
  • Ability to obtain SIDA badge
  • U.S. Citizenship required

Work Rights

Not specified

Tailored Resume

Cover Letter