Service Technician

Agilent Technologies

Santa Clara, California, US
Base: $26.91 - $42.04ph; bonus/equity: eligibility...
Analytical instrumentation repair
Troubleshoot and repair instrumentation
Customer communication during repairs
Provide technical support performing repairs, maintenance and overall system solutions for Agilent's broad instrumentation portfolio

Job Summary

  • Provide technical support performing repairs, maintenance and overall system solutions for Agilent's broad instrumentation portfolio.
  • Actively identify and implement improvements in service processes by analyzing recurring issues, customer feedback, and operational bottlenecks.
  • Work on sophisticated laboratory equipment as a member of a highly technical and professional service team.

Matching Summary

Provide technical support performing repairs, maintenance and overall system solutions for Agilent's broad instrumentation portfolio.

Salary

Base: $26.91 - $42.04/hr; Bonus/Equity: eligibility for bonus, stock; Benefits: benefits

Skills & Requirements

Must-have

  • Analytical instrumentation repair
  • Troubleshoot and repair instrumentation
  • Customer communication during repairs
  • Process improvement analysis
  • Independent task prioritization

Nice-to-have

  • Continuous improvement experience
  • Cross-functional team collaboration
  • Proactive daily task management
  • Time management skills

Key Requirements

  • 2+ years of relevant experience
  • Logical troubleshooting and problem-solving skills
  • Proven experience in continuous improvement
  • Excellent verbal and written communication skills
  • Knowledgeable regarding Windows based products
  • Ability to independently prioritize daily tasks

Work Rights

Not specified

Tailored Resume

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