V104 - Intake Process Specialist

Job Duck

Remote, United States
Monthly: $1,142 - $1,220 usd; bonus/equity: not sp...
Fully remote
Minimum 1 year intake specialist experience
Sales-oriented communication skills required
High volume phone call handling (45+ daily)
This role serves as the first point of contact for prospective clients, ensuring every interaction is handled with professionalism and empathy

Job Summary

  • This role serves as the first point of contact for prospective clients, ensuring every interaction is handled with professionalism and empathy.
  • The position involves managing high-volume daily calls, booking consultations, and maintaining accurate records in the Lawmatics CRM system.
  • Job Duck offers a remote opportunity for ambitious individuals to thrive in a culturally diverse environment recognized as a Great Place to Work.

Matching Summary

This role serves as the first point of contact for prospective clients, ensuring every interaction is handled with professionalism and empathy.

Salary

Monthly: $1,142 - $1,220 USD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Minimum 1 year Intake Specialist experience
  • Sales-oriented communication skills required
  • High volume phone call handling (45+ daily)
  • CRM data entry accuracy and timeliness
  • Lawmatics CRM software proficiency required

Nice-to-have

  • Empathetic and client-focused mindset
  • Ability to adapt quickly to feedback
  • Respectful and collaborative team work style
  • Strong active listening abilities
  • Motivated by clear goals and purpose

Key Requirements

  • 1 year experience as Intake Specialist or Customer Service
  • Required sales experience
  • Excellent English language skills
  • Must be located in Eastern Standard Time zone

Work Rights

Not specified

Tailored Resume

Cover Letter