Customer Experience Associate - Rouyn-noranda (future Opportunities) - 37.5 Hours

TD

Rouyn, Quebec, Canada
Base: 43,020 - 53,020 cad; bonus/equity: not speci...
Process financial transactions accurately
Customer needs assessment
Promote banking solutions
At TD Canada Trust, we build long-lasting relationships with customers by providing a broad range of customer service transactions and advice on banking products and services

Job Summary

  • At TD Canada Trust, we build long-lasting relationships with customers by providing a broad range of customer service transactions and advice on banking products and services.
  • The role involves processing financial transactions, understanding customer needs, promoting banking solutions, and ensuring a positive customer experience.
  • TD offers growth opportunities, skill development, competitive compensation, and a comprehensive Total Rewards package including health benefits, savings programs, and career development.

Matching Summary

At TD Canada Trust, we build long-lasting relationships with customers by providing a broad range of customer service transactions and advice on banking products and services.

Salary

Base: 43,020 - 53,020 CAD; Bonus/Equity: Not specified; Benefits: Health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts

Skills & Requirements

Must-have

  • Process financial transactions accurately
  • Customer needs assessment
  • Promote banking solutions
  • Use of MS Office and internet
  • Handle multiple tasks and priorities
  • Effective verbal and written communication

Nice-to-have

  • Initiative and detail orientation
  • Team effectiveness promotion
  • Positive and equitable work environment
  • Customer experience skills
  • Adaptability in fast-paced environment

Key Requirements

  • High School diploma or equivalent
  • 1+ years relevant experience
  • Undergraduate degree is an asset
  • Knowledge of MS Office
  • Ability to communicate calmly and courteously

Work Rights

Not specified

Tailored Resume

Cover Letter