Honda Service Advisor

Darrell Waltrip Honda

Franklin, Tennessee, US
Identify and document service needs
Schedule service appointments
Communicate with customers and technicians
Responsible for selling, identifying and documenting service, maintenance, and repair service for customers

Job Summary

  • Responsible for selling, identifying and documenting service, maintenance, and repair service for customers.
  • Works with customer and technician to identify required maintenance and advises customers on necessary and recommended services.
  • Meets dealership’s standards for repair and order production and maintains CSI at or above Company standards.

Matching Summary

Responsible for selling, identifying and documenting service, maintenance, and repair service for customers.

Skills & Requirements

Must-have

  • Identify and document service needs
  • Schedule service appointments
  • Communicate with customers and technicians
  • Estimate repair costs

Nice-to-have

  • Servant Leadership
  • Teamwork through Trust & Respect
  • Commitment to Customer Enthusiasm
  • Accountability at All Levels

Key Requirements

  • High School Diploma
  • Automotive experience
  • 3-5 years of experience
  • Valid Driver's License
  • Intermediate Microsoft Office skills

Work Rights

Not specified

Tailored Resume

Cover Letter