Home Installation Representative, Home Care

Mass General Brigham Home Care, Inc.

Base: $17.71 - $25.28phly; bonus/equity: not speci...
Hybrid
Technology product installation
Hardware and software configuration
Network connectivity troubleshooting
Mass General Brigham Home Care, Inc. is seeking a Home Installation Representative to provide installation and configuration services for technology products in customers' homes. The ideal candidate should have experience in IT installation and customer service, with a focus on troubleshooting technical issues

Job Summary

  • Mass General Brigham is a not-for-profit organization supporting patient care, research, teaching, and community service with a wide range of professionals.
  • The role involves installing and configuring technology products, diagnosing technical issues, and ensuring customer satisfaction throughout the installation process.
  • The company offers competitive base pay, comprehensive benefits, career advancement opportunities, and recognition programs to support professional growth.

Matching Summary

Match Score: 85

Mass General Brigham Home Care, Inc. is seeking a Home Installation Representative to provide installation and configuration services for technology products in customers' homes. The ideal candidate should have experience in IT installation and customer service, with a focus on troubleshooting technical issues.

Salary

Base: $17.71 - $25.28/Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive benefits and recognition programs

Skills & Requirements

Must-have

  • technology product installation
  • hardware and software configuration
  • network connectivity troubleshooting
  • customer service skills
  • documentation of installation procedures

Nice-to-have

  • knowledge of latest IT advancements
  • professional and friendly customer interaction
  • team-oriented work environment

Key Requirements

  • High School Diploma or Equivalent
  • 2-3 years IT installation or technical support experience preferred
  • 1-2 years customer service experience required
  • Per Diem employee type

Work Rights

Not specified

Tailored Resume

Cover Letter