Concentrix is seeking a Customer Support Associate I for their One Makati 2026 location, responsible for providing customer service support primarily through calls and online interactions. The ideal candidate should possess a high school diploma, strong customer service orientation, and the ability to handle repetitive tasks in a fast-paced environment
Job Summary
The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements.
Essential functions include ensuring service delivered meets contractual Key Performance Indicators and clarifying customer requirements to provide appropriate resolution.
Candidates must be able to rotate shifts as needed and demonstrate tolerance for repetitive work in a fast-paced environment.
Matching Summary
Match Score: 75
Concentrix is seeking a Customer Support Associate I for their One Makati 2026 location, responsible for providing customer service support primarily through calls and online interactions. The ideal candidate should possess a high school diploma, strong customer service orientation, and the ability to handle repetitive tasks in a fast-paced environment.
Skills & Requirements
Must-have
High school diploma required
Strong computer navigation skills
Ability to work rotating shifts
Nice-to-have
Three to six months relevant experience
Demonstrate empathy and patience
Skilled in multi-tasking
Key Requirements
High school diploma
Three to six months of relevant experience preferred