Customer Banking Specialist - Kununurra

Bankatvillage

Kununurra, Australia
Full time onsite
Build personal connection with customers
Respond to transactional needs
Complete financial health checks
Bankatvillage is seeking a full-time Customer Banking Specialist for their Kununurra branch, focusing on delivering exceptional customer service and financial solutions. The role emphasizes building personal connections with customers and collaborating with team members to meet complex needs while adhering to bank procedures

Job Summary

  • You will work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with.
  • Your understanding of your customers and the Bank’s offerings means you always know the right specialist to refer customers to for their more complex needs.
  • We are looking for a Customer Banking Specialist to join our Kununurra branch on a Full time basis!

Matching Summary

Match Score: 85

Bankatvillage is seeking a full-time Customer Banking Specialist for their Kununurra branch, focusing on delivering exceptional customer service and financial solutions. The role emphasizes building personal connections with customers and collaborating with team members to meet complex needs while adhering to bank procedures.

Skills & Requirements

Must-have

  • build personal connection with customers
  • respond to transactional needs
  • complete financial health checks
  • process loan and credit card applications
  • adhere to bank processes and procedures
  • capture customer feedback

Nice-to-have

  • passion for service excellence
  • work independently and refer specialists
  • see the big picture for customers
  • genuine passion for the customer
  • participate in community events

Key Requirements

  • ability to ask the right questions
  • act with integrity
  • place the customer at the centre
  • work in a busy retail environment

Work Rights

Not specified

Tailored Resume

Cover Letter