The role involves managing a team of analysts who monitor installed systems and infrastructure while engaging stakeholders to improve operational efficiency
Job Summary
The role involves managing a team of analysts who monitor installed systems and infrastructure while engaging stakeholders to improve operational efficiency.
Candidates are expected to identify opportunities to lower human intervention time through automation and process optimization initiatives.
The position requires interpreting policies, ensuring compliance with risk management requirements, and mentoring talent development within the Systems Operations functional area.
Matching Summary
The role involves managing a team of analysts who monitor installed systems and infrastructure while engaging stakeholders to improve operational efficiency.
Skills & Requirements
Must-have
5+ years Systems Engineering experience
2+ years Leadership experience
Manage mid to highly experienced analysts
Resolve operating system and application issues
Develop policies for compliance and risk
Nice-to-have
Drive toil reduction through automation
Experience with Generative AI operations
Implement scripting or orchestration tools
Knowledge of ITIL frameworks
Strong analytical and problem-solving skills
Key Requirements
5+ years Systems Engineering or Technology Architecture experience