Technical Service Specialist

Bonneville International

Base: $70,000 - $85,000; bonus/equity: discretiona...
Fully remote
5+ years heavy-duty truck service experience
Hands-on diagnostic expertise in powertrain and emissions
Strong analytical skills for root cause analysis
The Technical Service Specialist position at Bonneville International requires expertise in heavy-duty truck service and repair, focusing on providing technical support and documentation within the Truck Service division. The role involves advanced troubleshooting, authoring service documentation, and collaborating across various teams to enhance operational effectiveness

Job Summary

  • The Specialist serves as a subject matter expert providing advanced troubleshooting support through a technical help line for field technicians.
  • This role is grounded in BP's Operating Management System and focuses on improving first-time fix rates while reducing rework and warranty exposure.
  • The position offers a competitive base salary between $70,000 and $85,000 along with comprehensive benefits including paid parental leave and retirement matching.

Matching Summary

Match Score: 85

The Technical Service Specialist position at Bonneville International requires expertise in heavy-duty truck service and repair, focusing on providing technical support and documentation within the Truck Service division. The role involves advanced troubleshooting, authoring service documentation, and collaborating across various teams to enhance operational effectiveness.

Salary

Base: $70,000 - $85,000; Bonus/Equity: Discretionary annual bonus and long-term incentive program available; Benefits: 401k matching, pension, health/vision/dental insurance, 120-240 hours vacation

Skills & Requirements

Must-have

  • 5+ years heavy-duty truck service experience
  • Hands-on diagnostic expertise in powertrain and emissions
  • Strong analytical skills for root cause analysis
  • Knowledge of OSHA and DOT compliance standards
  • Experience with technical help line support

Nice-to-have

  • ASE Master Medium/Heavy-Duty Certification
  • Experience authoring technical repair procedures
  • Ability to manage multiple priorities independently
  • Willingness to travel up to 60% of the time
  • Background in vendor management or pilot programs

Key Requirements

  • Bachelor's degree in engineering or equivalent experience
  • ASE Master Medium/Heavy-Duty Certification preferred
  • Valid driver's license required
  • Minimum 5 years in heavy-duty truck service and repair

Work Rights

Not specified

Tailored Resume

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