Intelligent Automation Support Engineer

Bosch Global Software Technologies Private Limited

Bangalore, India
On-site
Rpa production support experience
Automation anywhere 360 proficiency
Bot troubleshooting and debugging
The role involves monitoring, troubleshooting, and deploying RPA and GenAI based intelligent bots to ensure minimal downtime

Job Summary

  • The role involves monitoring, troubleshooting, and deploying RPA and GenAI based intelligent bots to ensure minimal downtime.
  • Candidates must act as the first point of contact for incidents while maintaining strict SLA adherence and customer satisfaction.
  • The position requires strong technical troubleshooting capabilities alongside excellent communication and stakeholder management skills.

Matching Summary

The role involves monitoring, troubleshooting, and deploying RPA and GenAI based intelligent bots to ensure minimal downtime.

Skills & Requirements

Must-have

  • RPA production support experience
  • Automation Anywhere 360 proficiency
  • Bot troubleshooting and debugging
  • Incident management and SLA adherence
  • API and database integration knowledge

Nice-to-have

  • GenAI based intelligent bot support
  • Strong stakeholder management skills
  • Excellent communication abilities
  • Fastlane platform familiarity
  • DIA Brain platform experience

Key Requirements

  • Bachelor's degree in Computer Science or IT
  • 2-3 years of RPA development or support experience
  • Proficiency in Automation Anywhere 360

Work Rights

Not specified

Tailored Resume

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