JLL seeks an experienced Operations Director to lead technical operations and hard services delivery across a diverse client portfolio
Job Summary
JLL seeks an experienced Operations Director to lead technical operations and hard services delivery across a diverse client portfolio.
The role requires developing and executing business plans that expand service offerings while strengthening client relationships at the C-level.
Candidates must demonstrate extensive experience in facilities management with proven leadership in managing large accounts and multi-site environments.
Matching Summary
JLL seeks an experienced Operations Director to lead technical operations and hard services delivery across a diverse client portfolio.
Skills & Requirements
Must-have
10 years leadership in facilities management
5 years managing technical professionals
Deep knowledge of HVAC and electrical systems
Experience with CMMS and building automation
P&L responsibility and budget management
Nice-to-have
Proven track record in client relationship management
Strong analytical problem-solving capabilities
Experience leading pursuit activities for new business
Ability to negotiate vendor contracts effectively
Key Requirements
Minimum 10 years progressive leadership experience
At least 5 years managing teams of technical professionals
Relevant industry qualifications (e.g., BIFM, IWFM, RICS)