Not specified; financial benefits include 401k wit...
Onsite
6+ months customer service or retail experience
Ability to lift and move up to 50 lbs
Strong verbal and interpersonal communication skills
This role involves performing in-person diagnosis, troubleshooting, and repair of Dyson products including vacuums, purifiers, fans, and hair care devices
Job Summary
This role involves performing in-person diagnosis, troubleshooting, and repair of Dyson products including vacuums, purifiers, fans, and hair care devices.
Employees act as technology experts who resolve technical queries, provide specialist advice, and upsell products while maintaining a premium customer experience.
The company offers a comprehensive benefits package including 401K matching, health coverage, and generous paid time off linked to a high-performance culture.
Matching Summary
This role involves performing in-person diagnosis, troubleshooting, and repair of Dyson products including vacuums, purifiers, fans, and hair care devices.
Salary
Not specified; Financial benefits include 401K with up to 4% match; Lifestyle benefits include competitive PTO and commuter benefits
Skills & Requirements
Must-have
6+ months customer service or retail experience
Ability to lift and move up to 50 lbs
Strong verbal and interpersonal communication skills
Experience with Microsoft Office suite
Aptitude for technical diagnosis and repair procedures
Nice-to-have
Curiosity to uncover hidden product needs
Empathy in providing clear guidance
Collaborative mindset in team environments
Ability to handle objection-based conversations
Trust-based cross-selling conversation skills
Key Requirements
High School Diploma or equivalent preferred
Must be at least 18 years of age
Minimum 6 months experience in customer service or sales