Clive Patient Access Representative I, M-f Days 0730-1600
Trinity Health System
Clive, Iowa, United States
One year hospital registration experience
Verify insurance eligibility and benefits
Collect patient financial liability payments
The role requires demonstrating the Trinity Health Mission, Vision, and Values in all behaviors and decisions while ensuring patient-focused customer service
Job Summary
The role requires demonstrating the Trinity Health Mission, Vision, and Values in all behaviors and decisions while ensuring patient-focused customer service.
Incumbents must verify patient insurance eligibility, obtain necessary authorizations, and collect payments including co-pays and deductibles at the point of service.
Employees are expected to resolve any identified omissions or errors within 72 hours of admission and maintain high attention to detail for error-free work.
Matching Summary
The role requires demonstrating the Trinity Health Mission, Vision, and Values in all behaviors and decisions while ensuring patient-focused customer service.
Skills & Requirements
Must-have
One year hospital registration experience
Verify insurance eligibility and benefits
Collect patient financial liability payments
Understand Medicare medical necessity requirements
Accurate data entry into hospital systems
Nice-to-have
Experience in complex multi-site environment
Strong interpersonal and customer service skills
Ability to work collaboratively in shared leadership
Flexibility to serve in various outpatient areas
Knowledge of diagnostic and procedural coding
Key Requirements
High school diploma or equivalent
Minimum one year patient access experience
HFMA CRCR or NAHAM CHAA certification within one year