Fraud Mitigation Solutions - Level 3 Fraud Analyst - Cec

U.S. Bank

Remote
Fully remote
Handle complex fraud cases
Resolve application and account issues
Protect accounts from fraudulent activity
In this role, you’ll handle complex situations involving both first- and third-party fraud, including CIP (Customer Identification), KYC (Know Your Customer), TPF (Third Party Fraud), and FPF (First Party Fraud) across credit and deposit products

Job Summary

  • In this role, you’ll handle complex situations involving both first- and third-party fraud, including CIP (Customer Identification), KYC (Know Your Customer), TPF (Third Party Fraud), and FPF (First Party Fraud) across credit and deposit products.
  • Providing outstanding service to all callers—customers and non-customers alike—is essential.
  • We offer meaningful opportunities for growth, a culture of inclusion, and a strong commitment to transparency and integrity in everything we do.

Matching Summary

In this role, you’ll handle complex situations involving both first- and third-party fraud, including CIP (Customer Identification), KYC (Know Your Customer), TPF (Third Party Fraud), and FPF (First Party Fraud) across credit and deposit products.

Skills & Requirements

Must-have

  • Handle complex fraud cases
  • Resolve application and account issues
  • Protect accounts from fraudulent activity
  • Analyze using multiple systems
  • Secure accounts by applying restrictions

Nice-to-have

  • Deliver world-class customer experiences
  • Identify emerging fraud trends
  • Maintain up-to-date knowledge

Key Requirements

  • Excellent English (C1)
  • Relevant work experience
  • Willingness to contact customers
  • Ability to make risk-mitigating decisions
  • Strong time management skills

Work Rights

Not specified

Tailored Resume

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