Field Service Engineer - Qld

Roche

Queensland, Australia
Instrument troubleshooting and installation
Preventative maintenance as per manufacturer guidelines
Spare part management and stock accuracy
A Roche Field Services Engineer provides vital field service activities for Core Lab Instruments, Molecular Diagnostics, Tissue Diagnostics and Sequencing by provision and coordination of all activities relating to instrument troubleshooting, installation, preventative maintenance, and software and hardware modifications

Job Summary

  • A Roche Field Services Engineer provides vital field service activities for Core Lab Instruments, Molecular Diagnostics, Tissue Diagnostics and Sequencing by provision and coordination of all activities relating to instrument troubleshooting, installation, preventative maintenance, and software and hardware modifications.
  • Roche offers rewarding growth opportunities, a competitive remuneration package and a collaborative culture where people are united in purpose and will stretch you to be brave, speak up and think differently.
  • The service support is primarily provided for instruments located within Queensland, with occasional regional and interstate travel, and includes participation in a rotating on-call roster for out-of-hours service.

Matching Summary

A Roche Field Services Engineer provides vital field service activities for Core Lab Instruments, Molecular Diagnostics, Tissue Diagnostics and Sequencing by provision and coordination of all activities relating to instrument troubleshooting, installation, preventative maintenance, and software and hardware modifications.

Skills & Requirements

Must-have

  • instrument troubleshooting and installation
  • preventative maintenance as per manufacturer guidelines
  • spare part management and stock accuracy
  • participation in on-call service roster
  • customer interaction and empathy skills

Nice-to-have

  • experience in hematology field
  • working in multicultural environment
  • excellent written and verbal communication
  • collaborative culture and team participation
  • data connectivity troubleshooting

Key Requirements

  • tertiary degree in Electrical/Electronics or equivalent
  • experience in field engineering or customer service in Medical Devices
  • valid driver’s license
  • full eligibility to live and work in Australia

Work Rights

Full eligibility to live and work in Australia required

Tailored Resume

Cover Letter