Preventative maintenance as per manufacturer guidelines
Spare part management and stock accuracy
A Roche Field Services Engineer provides vital field service activities for Core Lab Instruments, Molecular Diagnostics, Tissue Diagnostics and Sequencing by provision and coordination of all activities relating to instrument troubleshooting, installation, preventative maintenance, and software and hardware modifications
Job Summary
A Roche Field Services Engineer provides vital field service activities for Core Lab Instruments, Molecular Diagnostics, Tissue Diagnostics and Sequencing by provision and coordination of all activities relating to instrument troubleshooting, installation, preventative maintenance, and software and hardware modifications.
Roche offers rewarding growth opportunities, a competitive remuneration package and a collaborative culture where people are united in purpose and will stretch you to be brave, speak up and think differently.
The service support is primarily provided for instruments located within Queensland, with occasional regional and interstate travel, and includes participation in a rotating on-call roster for out-of-hours service.
Matching Summary
A Roche Field Services Engineer provides vital field service activities for Core Lab Instruments, Molecular Diagnostics, Tissue Diagnostics and Sequencing by provision and coordination of all activities relating to instrument troubleshooting, installation, preventative maintenance, and software and hardware modifications.
Skills & Requirements
Must-have
instrument troubleshooting and installation
preventative maintenance as per manufacturer guidelines
spare part management and stock accuracy
participation in on-call service roster
customer interaction and empathy skills
Nice-to-have
experience in hematology field
working in multicultural environment
excellent written and verbal communication
collaborative culture and team participation
data connectivity troubleshooting
Key Requirements
tertiary degree in Electrical/Electronics or equivalent
experience in field engineering or customer service in Medical Devices
valid driver’s license
full eligibility to live and work in Australia
Work Rights
Full eligibility to live and work in Australia required