Customer Insights & Data Analyst

ING

Not specified
Sql experience is a must
Customer-focused
Analytical skills
ING is seeking a Customer Insights & Data Analyst to transform customer data into actionable insights that enhance customer experience and drive business decisions. The ideal candidate should possess strong analytical skills, experience with SQL, and a passion for understanding customer needs

Job Summary

  • Turn Data into strategic insights by building deep understanding of ING’s customer datasets and analytics platforms.
  • Discover what truly matters to customers by leading customer insight research and gathering data that reveals customer needs for your domain(s).
  • At ING, you’ll be supported to grow into an even more awesome version of yourself with access to training and opportunities to lead high-impact projects.

Matching Summary

Match Score: 85

ING is seeking a Customer Insights & Data Analyst to transform customer data into actionable insights that enhance customer experience and drive business decisions. The ideal candidate should possess strong analytical skills, experience with SQL, and a passion for understanding customer needs.

Skills & Requirements

Must-have

  • SQL experience is a must
  • customer-focused
  • analytical skills
  • strong visualizations
  • compelling storytelling

Nice-to-have

  • SAS, Cognos, Adobe, Power BI
  • research, experimentation, customer insights
  • challenge the status quo
  • team player
  • organized with high flexibility

Key Requirements

  • Excellent level of English
  • Dutch and/or French language skills

Work Rights

Not specified

Tailored Resume

Cover Letter