Client Experience Representative

Triumph

Not specified; not specified; medical, dental, vis...
High-volume customer service skills
Phone email and chat support
First-contact resolution capability
The Client Experience Representative delivers excellent customer experience via phone, email, and chat supporting transportation factoring clients

Job Summary

  • The Client Experience Representative delivers excellent customer experience via phone, email, and chat supporting transportation factoring clients.
  • The role involves resolving holds, delays, disputes, and assisting carriers through the new client onboarding process.
  • Triumph offers competitive benefits including Medical, Dental, Vision, Paid Time Off, and a 401k plan.

Matching Summary

The Client Experience Representative delivers excellent customer experience via phone, email, and chat supporting transportation factoring clients.

Salary

Not specified; Not specified; Medical, Dental, Vision, Paid Time Off, 401k included

Skills & Requirements

Must-have

  • High-volume customer service skills
  • Phone email and chat support
  • First-contact resolution capability

Nice-to-have

  • Freight transportation industry knowledge
  • Accounts payable experience
  • Bilingual Spanish speaker
  • Entrepreneurial spirit
  • Client education commitment

Key Requirements

  • Higher education degree or equivalent experience
  • 1-2 years in high-volume professional environment

Work Rights

Not specified

Tailored Resume

Cover Letter