Customer Support Engineer

KLA

Rousset, France
Base: not specified; bonus/equity: variable compen...
Troubleshooting software and electronics
Customer service for capital equipment
Operational quality assurance
KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem and invests 15% of sales back into R&D

Job Summary

  • KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem and invests 15% of sales back into R&D.
  • The Customer Support Engineer is responsible for updating, troubleshooting, diagnosing, and repairing highly complex capital equipment at customer sites while ensuring customer satisfaction.
  • The company offers dynamic growth potential, a competitive and family friendly total rewards package, variable compensation, company car or allowance, and award-winning training.

Matching Summary

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem and invests 15% of sales back into R&D.

Salary

Base: Not specified; Bonus/Equity: Variable compensation components including stock purchase plan; Benefits: Competitive, family friendly total rewards package

Skills & Requirements

Must-have

  • Troubleshooting software and electronics
  • Customer service for capital equipment
  • Operational quality assurance
  • Coordination to minimize downtime
  • On-site problem diagnosis and repair

Nice-to-have

  • Excellent presentation and communication skills
  • Strong analytical and problem solving skills
  • Customer relation and teamwork skills
  • Hands-on competence
  • Desire to succeed

Key Requirements

  • Doctorate degree with 0 years experience
  • Master's degree with 3 years experience
  • Bachelor's degree with 5 years experience

Work Rights

Not specified

Tailored Resume

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