Mitarbeiter Kundenservice (m/w/d)

Santander Consumer Bank

Eisenstadt, Austria
Base: € 30,800.00 gross py for 40 hours/week; bonu...
On-site with 2 days home office after the training phase.
Written communication focus
Solution-oriented customer interaction
Handling customer inquiries
Santander Consumer Bank is seeking a Mitarbeiter Kundenservice (m/w/d) for their Eisenstadt location. The role involves providing professional customer service, particularly through written communication, and contributing to process improvements, with a focus on customer satisfaction

Job Summary

  • In this role, you are the central point of contact for our customers and ensure that concerns are resolved quickly, understandably, and professionally.
  • You will independently and professionally process customer inquiries with a focus on written communication.
  • Flexibility is offered with 2 days of home office per week after the onboarding phase.

Matching Summary

Match Score: 85

Santander Consumer Bank is seeking a Mitarbeiter Kundenservice (m/w/d) for their Eisenstadt location. The role involves providing professional customer service, particularly through written communication, and contributing to process improvements, with a focus on customer satisfaction.

Salary

Base: € 30,800.00 gross per year for 40 hours/week; Bonus/Equity: Variable performance-related component; Benefits: Additional vacation day on birthday, Christmas vouchers, free parking, company events

Skills & Requirements

Must-have

  • written communication focus
  • solution-oriented customer interaction
  • handling customer inquiries

Nice-to-have

  • proactive contribution to risk management
  • active idea contribution
  • team spirit and appreciative collaboration

Key Requirements

  • Completed commercial apprenticeship
  • Ideally first experience in customer service
  • High learning willingness

Work Rights

Not specified

Tailored Resume

Cover Letter