Client Services Representative Ii Bilingual Spanish
Bank of America (GHR)
Las Vegas, NV, US
Base: $25.00 - $27.88 hourly; benefits: this role ...
Onsite
Proficient in english & spanish
Inbound contact center environment
Toggling between systems
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection
Job Summary
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.
This job is responsible for resolving routine client requests through calls, chats, or emails in an inbound contact center environment.
We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
Matching Summary
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.
Salary
Base: $25.00 - $27.88 hourly; Benefits: This role is currently benefits eligible.
Skills & Requirements
Must-have
Proficient in English & Spanish
Inbound contact center environment
Toggling between systems
Delivering a great client experience
Communicates effectively and confidently
Nice-to-have
Understanding life events impact
Creative solutions
Team-player attitude
Ongoing performance feedback and coaching
Client Experience Branding
Key Requirements
1+ years of customer/client service experience
High School Diploma / GED / Secondary School or equivalent