Event Staff Supervisor (on Call - Part Time)

ASM Global

San Juan, Puerto Rico
On call - part time
On-call availability including weekends
Guest complaint resolution skills
Emergency situation response capability
ASM Global is seeking an Event Staff Supervisor on an on-call, part-time basis at Coliseo de Puerto Rico, responsible for guest satisfaction and compliance with company policies during events. The role emphasizes customer service, problem-solving, and effective communication, with a requirement for flexible work hours, including weekends and holidays

Job Summary

  • The position is responsible for ensuring guest satisfaction and addressing complaints while maintaining compliance with company policies.
  • Supervisors must anticipate problems, identify risks in the physical structure, and ensure safe logistics for event setups.
  • Candidates are required to have open availability to work on-going setups and events including weekends, evenings, and holidays.

Matching Summary

Match Score: 85

ASM Global is seeking an Event Staff Supervisor on an on-call, part-time basis at Coliseo de Puerto Rico, responsible for guest satisfaction and compliance with company policies during events. The role emphasizes customer service, problem-solving, and effective communication, with a requirement for flexible work hours, including weekends and holidays.

Skills & Requirements

Must-have

  • On-call availability including weekends
  • Guest complaint resolution skills
  • Emergency situation response capability
  • Two-way radio communication proficiency
  • Physical structure risk identification

Nice-to-have

  • Bilingual English Spanish fluency
  • High tension conflict de-escalation
  • Professional presentation and image
  • Flexible schedule adaptability
  • Positive public relations generation

Key Requirements

  • High School Degree required
  • Associate's Degree or higher desirable
  • 1-year related experience preferred
  • Customer service background preferred
  • Basic computer system knowledge

Work Rights

Not specified

Tailored Resume

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