Rtw Case Manager

149

Sydney, Australia
Not specified; generous employee benefits included...
Fully remote
Extensive customer service experience
Proactive claim management skills
Stakeholder liaison capabilities
The role involves managing a portfolio of physical and psychological claims while supporting injured workers through their recovery journey

Job Summary

  • The role involves managing a portfolio of physical and psychological claims while supporting injured workers through their recovery journey.
  • EML offers a flexible work environment with up to 3 days of remote work per week after the initial three months.
  • Employees benefit from a comprehensive wellbeing program, generous parental leave, and access to over 350 retailer discounts.

Matching Summary

The role involves managing a portfolio of physical and psychological claims while supporting injured workers through their recovery journey.

Salary

Not specified; Generous employee benefits included; Annual company incentive scheme available

Skills & Requirements

Must-have

  • Extensive customer service experience
  • Proactive claim management skills
  • Stakeholder liaison capabilities

Nice-to-have

  • Allied health or rehabilitation background
  • High level of empathy and resilience
  • Experience with mental health claims

Key Requirements

  • Customer service experience required
  • Allied health or case management experience advantageous
  • Strong communication and decision-making skills

Work Rights

Not specified

Tailored Resume

Cover Letter