Reservations Executive (based In Brazil)

EC English

Brazil
Remote
Reservation systems experience
Microsoft office proficiency
Customer service skills
EC English is seeking a Reservations Executive in Brazil to manage student bookings and ensure a seamless experience. The role requires strong organizational skills and customer service experience in a fast-paced environment

Job Summary

  • The Reservations Executive is responsible for maintaining accurate student records on the in-house booking system and ensuring data quality across all platforms.
  • Key duties include inputting bookings, sending confirmation documents to agents, and preparing visa letters and acceptance letters as required.
  • The role requires working closely with the Admissions team to provide class-leading customer service in a fast-paced global environment.

Matching Summary

Match Score: 85

EC English is seeking a Reservations Executive in Brazil to manage student bookings and ensure a seamless experience. The role requires strong organizational skills and customer service experience in a fast-paced environment.

Skills & Requirements

Must-have

  • Reservation systems experience
  • Microsoft Office proficiency
  • Customer service skills
  • Accurate data entry capabilities
  • Strong written English command

Nice-to-have

  • Fluency in Italian French or Spanish
  • EFL ESL industry background
  • Well-travelled candidate preferred
  • Ability to train interns
  • Experience with financial documents

Key Requirements

  • Post-secondary level of education
  • Good command of written and spoken English
  • Experience with reservation systems and CRM
  • Tech savvy with Microsoft Office skills

Work Rights

Must be based in Brazil

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