Senior Customer Success Manager

Kyriba

La Defense, France
Hybrid (2 days onsite)
Customer success management
Managing strategic accounts
Fluent english communication
Kyriba is seeking a Senior Customer Success Manager to foster relationships with customers across EMEA, driving value realization and ensuring business outcomes through their cloud-based treasury and risk management solutions. The ideal candidate should have strong customer engagement experience, particularly with C-suite executives, and possess proficiency in English and ideally another EMEA language

Job Summary

  • Kyriba is a global fintech leader empowering CFOs and finance teams with cloud-based treasury, payments, and risk management solutions.
  • This role involves managing a diverse portfolio of customers across multiple EMEA markets to drive value realization and ensure business outcomes.
  • Kyriba offers a comprehensive compensation package including health, welfare, and wellbeing benefits designed to support professional and personal life.

Matching Summary

Match Score: 85

Kyriba is seeking a Senior Customer Success Manager to foster relationships with customers across EMEA, driving value realization and ensuring business outcomes through their cloud-based treasury and risk management solutions. The ideal candidate should have strong customer engagement experience, particularly with C-suite executives, and possess proficiency in English and ideally another EMEA language.

Skills & Requirements

Must-have

  • Customer Success Management
  • Managing strategic accounts
  • Fluent English communication
  • Cross-functional collaboration
  • Travel across EMEA markets
  • SaaS business model knowledge

Nice-to-have

  • German language proficiency
  • French language proficiency
  • C-level relationship cultivation
  • Data-driven customer insights
  • Cultural sensitivity in EMEA
  • Executive meeting facilitation

Key Requirements

  • 5+ years Customer Success or Account Management
  • Strong business and financial acumen
  • Experience with SaaS models
  • Ability to work in La Defense office 2x per week
  • Experience managing international markets
  • Fluent English required

Work Rights

Not specified

Tailored Resume

Cover Letter