Associate, Field Service Operations

Alcon

Not specified (assumed to be on-site or hybrid based on industry norms).
3 years technical service experience
Gxp compliance and sop adherence
Inventory and parts management
Alcon is seeking an Associate for Field Service Operations, responsible for managing service contracts, installations, maintenance, and inventory. The ideal candidate should possess technical knowledge, attention to detail, and experience in service operations, particularly in medical equipment or technology

Job Summary

  • This role is part of the Engineering team dedicated to improving quality, processes, products, packaging, and materials globally.
  • The Associate is responsible for managing service contracts, installations, maintenance, inventory, billing, and returns while ensuring GxP compliance.
  • Candidates must demonstrate high attention to detail, reliability, and the ability to follow strict procedures within a culture of inclusivity.

Matching Summary

Match Score: 85

Alcon is seeking an Associate for Field Service Operations, responsible for managing service contracts, installations, maintenance, and inventory. The ideal candidate should possess technical knowledge, attention to detail, and experience in service operations, particularly in medical equipment or technology.

Skills & Requirements

Must-have

  • 3 years technical service experience
  • GxP compliance and SOP adherence
  • Inventory and parts management
  • Contract and documentation management
  • SAP and Salesforce knowledge

Nice-to-have

  • Advanced English proficiency
  • Continuous improvement mindset
  • Autonomous decision-making skills
  • Medical device equipment knowledge

Key Requirements

  • Bachelor's degree in Engineering or Administration
  • Minimum 3 years in technical service roles
  • Experience with ERP systems like SAP
  • Proficiency in CRM tools such as Salesforce

Work Rights

Not specified

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