Contact Centre Agent (jap/eng)

CLUB View

Not specified; not specified; not specified
Not specified (potentially hybrid or remote based on industry standards).
Native-level japanese fluency
Advanced honorifics and telephone etiquette
Experience with inbound and outbound calls
The job posting is for a Contact Centre Agent at CLUB View, a leading company in vacation ownership and travel memberships. The role requires native-level Japanese fluency and focuses on engaging prospective guests through inbound and outbound calls, driving reservations, and delivering high-quality customer service

Job Summary

  • The role involves representing Travel + Leisure at the first point of contact to turn curiosity into confidence and secure qualified reservations.
  • Candidates must demonstrate native-level Japanese fluency including confident use of advanced honorifics and telephone etiquette.
  • The company fosters an inclusive environment where associates celebrate together and deliver excellence in hospitality.

Matching Summary

Match Score: 85

The job posting is for a Contact Centre Agent at CLUB View, a leading company in vacation ownership and travel memberships. The role requires native-level Japanese fluency and focuses on engaging prospective guests through inbound and outbound calls, driving reservations, and delivering high-quality customer service.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • Native-level Japanese fluency
  • Advanced honorifics and telephone etiquette
  • Experience with inbound and outbound calls
  • Ability to follow scripts and compliance requirements
  • Strong attention to detail in booking accuracy

Nice-to-have

  • Tele-sales or reservation experience
  • Coachability and discipline
  • Positive motivated mindset
  • Team collaboration skills
  • Resilience in fast-paced environments

Key Requirements

  • Native-level Japanese language proficiency
  • Professional phone presence and communication skills
  • Adherence to performance targets and schedule

Work Rights

Not specified

Tailored Resume

Cover Letter