Senior Specialist - Technical Customer Support - Mumbai

Danaher

Mumbai, India
Not specified; not specified; comprehensive benefi...
5-7 years ivd service experience
Biomedical or electronics degree
Clinical laboratory knowledge
This role is responsible for providing high-quality telephonic technical service to clients within the life sciences and diagnostics sector

Job Summary

  • This role is responsible for providing high-quality telephonic technical service to clients within the life sciences and diagnostics sector.
  • The position requires applying advanced clinical laboratory knowledge to resolve technical issues and manage customer escalations effectively.
  • Employees will work on-site in Mumbai as part of a team united by a commitment to innovate for tangible impact on patient health.

Matching Summary

This role is responsible for providing high-quality telephonic technical service to clients within the life sciences and diagnostics sector.

Salary

Not specified; Not specified; Comprehensive benefit programs including healthcare and paid time off

Skills & Requirements

Must-have

  • 5-7 years IVD service experience
  • Biomedical or Electronics degree
  • Clinical laboratory knowledge

Nice-to-have

  • Field service background in Biochemistry
  • Experience as Lab technologist
  • Phone support specialist history

Key Requirements

  • Minimum 5-7 years experience in IVD Service
  • M.Sc./BE/B.Tech in Biomedical/Electronics/Instrumentation
  • Proficiency in MS Word, Excel, PowerPoint

Work Rights

Not specified

Tailored Resume

Cover Letter