Business Customer Success Manager

AUTODESK CONSTRUCTION CLOUD

Multiple Locations
Base: $77,800 - $134,200; bonus/equity: annual cas...
Drive measurable roi
Align solutions to business objectives
Customer success plans
The Business Customer Success Manager plays a strategic role in driving measurable business outcomes for Autodesk’s Business Plan customers

Job Summary

  • The Business Customer Success Manager plays a strategic role in driving measurable business outcomes for Autodesk’s Business Plan customers.
  • This role owns the post-sale customer relationship across the “Onboard,” “Use,” and “Extend” stages of the lifecycle, ensuring customers realize long-term value from their investment in Autodesk solutions.
  • Autodesk offers a competitive compensation package including base salary, annual cash bonuses, commissions, stock grants, and a comprehensive benefits package.

Matching Summary

The Business Customer Success Manager plays a strategic role in driving measurable business outcomes for Autodesk’s Business Plan customers.

Salary

Base: $77,800 - $134,200; Bonus/Equity: annual cash bonuses, commissions, stock grants; Benefits: comprehensive benefits package

Skills & Requirements

Must-have

  • Drive measurable ROI
  • Align solutions to business objectives
  • Customer Success Plans
  • Monitor product usage and health signals
  • Collaborate cross-functionally
  • Voice of the customer

Nice-to-have

  • Customer-first mindset
  • High emotional intelligence
  • Build meaningful relationships
  • Shape the world and your future

Key Requirements

  • Up to 5 years of experience
  • Demonstrated ability to uncover customer business challenges
  • Experience building mutual success plans
  • Strong executive-level communication
  • Ability to prioritize and manage multiple complex accounts

Work Rights

Not specified

Tailored Resume

Cover Letter