Competitive salary; yearly reviews; range of benef...
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Strong electrical or mechanical trade qualification
Expertise in sis and caterpillar systems
Ability to diagnose complex product issues
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Hastings Deering is seeking an experienced Technical Communicator to provide advanced technical support to dealer personnel across Queensland. The role requires a strong technical foundation, particularly in mechanical or electrical systems, along with excellent communication and problem-solving skills.
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Job Summary
The role serves as the primary point of contact for technical support reporting and resolution with Caterpillar.
Candidates will act as a subject matter expert for allocated product ranges, utilizing dealer and Caterpillar systems to resolve machine incidents.
Hastings Deering offers competitive salary, flexible working hours, and comprehensive health and wellbeing support including paid parental leave.
Matching Summary
Match Score: 75
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Hastings Deering is seeking an experienced Technical Communicator to provide advanced technical support to dealer personnel across Queensland. The role requires a strong technical foundation, particularly in mechanical or electrical systems, along with excellent communication and problem-solving skills.
**
Salary
Competitive Salary; Yearly reviews; Range of benefits
Skills & Requirements
Must-have
Strong electrical or mechanical trade qualification
Expertise in SIS and Caterpillar systems
Ability to diagnose complex product issues
Nice-to-have
Methodical approach to problem-solving
Excellent verbal and written communication skills
Experience with warranty and goodwill processes
Key Requirements
Electrical or mechanical trade qualification
High attention to detail with disciplined documentation
Sound systems knowledge and confidence working with technical platforms