Usher, Greeter, Ticket Taker (guest Services)

Livenation

Hartford, CT, United States
Guest greeting and ticket scanning
Venue safety and cleanliness
Guest complaint resolution
Employees have a leading role in the service experience our guests have and safety for employees and guests is the first priority

Job Summary

  • Employees have a leading role in the service experience our guests have and safety for employees and guests is the first priority.
  • The role involves greeting guests, scanning tickets, assisting with seating, resolving complaints, and ensuring guests enjoy the show safely.
  • The company values care, efficiency, and creating once in a lifetime experiences for fans.

Matching Summary

Employees have a leading role in the service experience our guests have and safety for employees and guests is the first priority.

Skills & Requirements

Must-have

  • Guest greeting and ticket scanning
  • Venue safety and cleanliness
  • Guest complaint resolution
  • Assisting guests with special needs
  • Emergency guidance and assistance
  • Constant walking and physical activity

Nice-to-have

  • Interpersonal communication skills
  • Judgment, tact and diplomacy
  • Helping at informational kiosks
  • Verifying staff credentials
  • Organizational efficiency

Key Requirements

  • High School Diploma or equivalent preferred
  • At least 1+ year in a guest service role preferred
  • Ability to lift and carry 25 lbs+

Work Rights

Not specified

Tailored Resume

Cover Letter