Customer Service Representative

Sunny Acres Pet Resort

Durham, NC, United States
$15.00ph doe; tips; telehealth, 401k + pet insuran...
On-site
Answering phones with a smile
Multi-tasking like a pro
Handling cash and cards
Sunny Acres Pet Resort is seeking a Customer Service Representative who is passionate about both pets and people. The role involves providing exceptional service to pet owners in a vibrant, pet-friendly environment

Job Summary

  • We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP.
  • Responsibilities include welcoming pet parents, answering phones, managing check-ins and check-outs, handling payments, and responding to complaints.
  • Perks include Telehealth, 401k, and Pet Insurance, with pay starting at $15.00/hour DOE plus tips.

Matching Summary

Match Score: 85

Sunny Acres Pet Resort is seeking a Customer Service Representative who is passionate about both pets and people. The role involves providing exceptional service to pet owners in a vibrant, pet-friendly environment.

Salary

$15.00/hour DOE; tips; Telehealth, 401k and Pet Insurance

Skills & Requirements

Must-have

  • answering phones with a smile
  • multi-tasking like a pro
  • handling cash and cards
  • responding to complaints with patience
  • keeping the lobby clean

Nice-to-have

  • fluent in both human and hound
  • juggling phones, customers, and paws
  • charm of a customer service pro
  • heart of a dog mom or dad

Key Requirements

  • 1+ year of customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter