Analyst, It Infrastructure & Support

Canada Infrastructure Bank

Toronto, Canada
On-site
It infrastructure support
End-user and service support
Identity and access management
Supports the stability, security, and effectiveness of the Canada Infrastructure Bank’s IT environment

Job Summary

  • Supports the stability, security, and effectiveness of the Canada Infrastructure Bank’s IT environment.
  • Provides operational and technical support across infrastructure, endpoint services, and identity-based access.
  • Contributes to service delivery, incident resolution, and continuous improvement activities in a regulated public-sector environment.

Matching Summary

Supports the stability, security, and effectiveness of the Canada Infrastructure Bank’s IT environment.

Skills & Requirements

Must-have

  • IT infrastructure support
  • End-user and service support
  • Identity and access management
  • Microsoft 365 services
  • Network connectivity troubleshooting
  • PowerShell for administration
  • Single Sign-On (SSO) support

Nice-to-have

  • Azure environment management
  • Sentinel for security monitoring
  • Endpoint detection and response (EDR)
  • Remote monitoring and management (RMM) tools
  • IT Service Management (ITSM) platforms
  • Videoconferencing setup and troubleshooting

Key Requirements

  • Post-secondary education or equivalent experience
  • 3-5 years of experience
  • Experience with IT service management practices
  • Analytical and problem-solving skills
  • Clear written and verbal communication
  • Ability to manage multiple priorities

Work Rights

Not specified

Tailored Resume

Cover Letter