The Front Desk Supervisor position at Jewel Changi Airport Hotel requires a candidate with at least two years of hotel front office experience, including supervisory responsibilities. The role involves managing guest services, operational efficiency, and emergency procedures while ensuring high guest satisfaction
Job Summary
The Front Office Supervisor ensures operational efficiency and seamless service delivery across Front Office and F&B areas.
Responsibilities include managing check-in/out procedures, maintaining cashier floats, and conducting shift briefings.
The role requires coordinating emergency procedures and utilizing robots to deliver amenities to guest rooms.
Matching Summary
Match Score: 85
The Front Desk Supervisor position at Jewel Changi Airport Hotel requires a candidate with at least two years of hotel front office experience, including supervisory responsibilities. The role involves managing guest services, operational efficiency, and emergency procedures while ensuring high guest satisfaction.
Skills & Requirements
Must-have
Minimum two years hotel front office experience
At least one year supervisory role experience
Fluent English reading and speaking ability
Property Management Systems knowledge
Ability to work shifts and weekends
Nice-to-have
Second or multiple language skills
Experience operating service robots
Emergency coordination capabilities
Key Requirements
Two years of hotel front office operations experience
One year of supervisory role experience
Computer literacy with Property Management Systems
Fluent English proficiency required
Availability for shifts including weekends and public holidays